Digitisation and Automation of Healthcare to Address Occupational Risks

Automation of our return-to-work process is among the projects we completed on our journey towards digitised and data-driven occupational healthcare aimed at mitigating workplace risks and future business liability.

Our automated return-to-work process enables effective onboarding after holidays to ensure employees are physically and mentally fit to work. This is among other initiatives honouring our commitment to implement the eight fatality-eliminating interventions emanating from a special Minerals Council meeting of mining CEOs in 2021.

Enhancing our electronic integrated health management system with data-driven business intelligence improves communication between health, hygiene and human resource teams. Our occupational health and hygiene and human resources teams use the system for prompt responses to decisions made by our medical practitioners after employee assessments. This critical interface requires real-time access to a holistic employee risk profile, including data on environmental hazard exposure and personal health risks, housed in our digitised management system.

The system will enhance accurate, reproducible, reliable and timeous reports required by, among others, the MBOD, MCSA and DMRE. Further enhancements, such as digitised X-rays, are planned to improve collaboration with others in the healthcare value chain such as radiologists providing quality assurance and submission to compensation authorities thus reducing administrative burden of the role players.

Harmony’s investment in digitised and data-driven healthcare also helps employees fulfil the responsibility to manage their health and wellbeing by scheduling medical examinations, reducing waiting time and eliminating the risk of fraud and personal information errors with biometric verification.